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Website notice updated October 18, 2026. The application policy below is dated May 5, 2026.
Greenlinq, Inc. uses information you provide through this website to respond to your inquiry and discuss Greenlinq. Demo requests include your name, business email, company, and any optional area of interest or message you provide. These details are sent to HubSpot, our customer relationship management provider. Submitting a demo request does not subscribe you to marketing emails.
Your cookie choice
We store your cookie choice in your browser for up to 180 days. This necessary preference storage allows us to remember whether you accepted or declined optional analytics.
If you accept optional analytics, we load HubSpot to measure website visits and interactions so we can understand and improve our website. HubSpot may process device and browser information, IP addresses, referring pages, pages viewed, and cookie identifiers. See HubSpot’s privacy policy for its processing practices.
HubSpot analytics can use cookies including hubspotutk, __hstc, __hssc, and __hssrc to recognize visits and sessions. Optional HubSpot code is not loaded by this website before you accept. You can decline it and still browse or request a demo.
Use at any time to change your choice. When you withdraw consent, we stop tracking, remove this website’s HubSpot analytics cookies, and refresh the page to unload optional code. This does not delete information previously received by HubSpot; contact us for a privacy request. We keep optional analytics off when your browser sends Global Privacy Control or Do Not Track.
Our website hosting provider also processes technical request information needed to deliver and protect the website. These hosting functions and information you choose to submit in a demo request operate independently of optional analytics.
For questions or requests about your website information, contact privacy@greenlinq.ai. The retention, security, international transfer, rights, and contact information in the policy below also describe Greenlinq’s general privacy practices.
Greenlinq application privacy policy
Effective May 5, 2026 · Version 1.0
Overview
This Privacy Policy explains how Greenlinq, Inc. collects, uses, discloses, and protects personal information when authorized users access and use the Greenlinq application (the "Application").
This Privacy Policy applies to information processed through the Greenlinq application and related account access workflows.
Customer Data and Greenlinq's Role
Greenlinq primarily provides business software to organizations that use the Services for their own operational, manufacturing, supply chain, logistics, quality, and related workflows.
When a Greenlinq customer, customer affiliate, or customer user uploads, stores, sends, or otherwise makes information available through the Services ("Customer Data"), Greenlinq processes that information on the customer's behalf and in accordance with the customer's instructions, contract terms, and applicable law. For Customer Data in the Greenlinq application, Greenlinq acts as a data processor or service provider, while the customer remains responsible for deciding how that data is used in the platform.
Customers are responsible for:
- determining what personal information they choose to submit to the Services
- making sure they have appropriate rights, permissions, and notices for the information they submit
- responding to privacy requests relating to Customer Data where the customer is the controller or business responsible for that data
If your information was submitted to Greenlinq by or on behalf of one of Greenlinq's customers, you should direct your privacy request to that customer first. Greenlinq may assist its customers with such requests as required by law or contract.
Information Greenlinq Collects
Greenlinq may collect the following categories of information, depending on how you interact with the Services:
1. Information You Provide Directly
- name, company name, job title, and business contact information
- account registration and login information
- communications sent to Greenlinq, including support requests, demo requests, and feedback
- files, documents, images, notes, records, and other content submitted through the Services
- profile or directory information a customer or user chooses to add to the platform
2. Information Greenlinq Receives from Customers or Other Users
- user account details created by a customer administrator
- business and operational records stored in the platform
- contact, shipment, order, inventory, supplier, manufacturing, compliance, quality, or related workflow data entered by customer users
- permissions, organizational attributes, and account configuration details
3. Information Collected Automatically
When you access the Services, Greenlinq may automatically collect certain technical and usage information, such as:
- IP address and general location derived from IP address
- browser type, device type, operating system, and language settings
- referring URLs, pages viewed, links clicked, timestamps, and usage events
- application logs, diagnostic information, crash details, and security event information
- identifiers and session information stored through browser storage, authentication session mechanisms, or similar technologies
Greenlinq's current application implementation uses browser storage, including local storage and session storage, to support authentication state, account context, token refresh, saved interface settings, and application navigation.
4. Information from Third Parties and Integrations
Greenlinq may receive information from third parties that support the Services, including:
- identity and authentication providers
- hosting, cloud storage, and infrastructure providers
- mapping, geolocation, and routing providers where location features are used
- artificial intelligence service providers where AI-enabled features are used
- customer-requested integrations or data imports
How Greenlinq Uses Information
Greenlinq may use personal information to:
- provide, operate, maintain, and improve the Services
- authenticate users and manage access, permissions, and account setup
- store, process, retrieve, display, and transmit Customer Data at the direction of customers and users
- respond to requests, provide support, and communicate about the Services
- monitor usage, performance, reliability, and feature adoption
- detect, investigate, prevent, and address security incidents, fraud, misuse, or other harmful activity
- comply with contractual, legal, regulatory, and enforcement obligations
- develop reports, analytics, and product improvements using aggregated or de-identified information where permitted
- provide AI-assisted outputs requested by users through enabled product features
Greenlinq does not use Customer Data in the application for Greenlinq's own marketing purposes or other unrelated commercial purposes.
Cookies and Similar Technologies
Greenlinq may use local storage, session storage, cookies used by identity providers, and similar technologies to:
- keep users signed in and maintain session state
- remember settings and account context
- support token refresh, diagnostics, and product performance monitoring
Individuals can control certain browser-based storage and cookie behaviors through browser settings or device controls. Blocking or removing some of these technologies may affect functionality of the Services.
Within the Greenlinq application, Greenlinq does not use third-party advertising pixels and does not use customer application data to track users across unrelated websites.
AI-Enabled Features
Some Greenlinq features may use artificial intelligence or automation features to generate or apply outputs based on prompts, records, files, or related context submitted through the Services. For example, customers may configure AI-related rules and prompts within the application.
When those features are used, Greenlinq may send relevant inputs and metadata to third-party AI service providers solely to provide the requested functionality, subject to Greenlinq's contractual, technical, and operational controls.
How Greenlinq Discloses Information
Greenlinq may disclose personal information:
- to service providers and subprocessors that support hosting, storage, authentication, support, communications, mapping, security, document handling, or other operational needs
- to artificial intelligence service providers when required to deliver AI-enabled functionality requested through the Services
- to customer administrators, account owners, and other authorized users as part of normal service operation
- to affiliates, professional advisors, auditors, insurers, or financing counterparties where reasonably necessary
- in connection with an actual or proposed merger, acquisition, financing, asset sale, or business transaction
- to comply with law, regulation, legal process, or a valid government request
- to protect the rights, safety, property, and security of Greenlinq, its customers, users, or others
Greenlinq does not use Customer Data for third-party advertising purposes unrelated to providing the Services.
Data Retention
Greenlinq retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with contractual obligations, maintain security and audit records, resolve disputes, and satisfy legal requirements.
Retention periods may vary depending on the type of information, customer settings, contractual commitments, and legal requirements. Customer Data may be retained and deleted in accordance with Greenlinq's agreements with its customers and Greenlinq's backup, recovery, and security practices.
Security
Greenlinq uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures are intended to be appropriate to the nature of the information and the services provided, but no system can be guaranteed to be completely secure.
International Data Transfers
Greenlinq may process and store information in the United States and other locations where Greenlinq or its service providers operate. Where applicable, Greenlinq takes reasonable steps intended to support lawful cross-border processing and data transfer requirements.
Privacy Rights and Choices
Depending on your location and the context in which Greenlinq processes your information, you may have legal rights that can include:
- access to personal information
- correction of inaccurate personal information
- deletion of personal information
- restriction of or objection to certain processing
- portability of certain personal information
- withdrawal of consent where processing is based on consent
If Greenlinq processes your information on behalf of a customer, Greenlinq may refer your request to that customer or ask that the customer submit the request through the appropriate account channel.
To submit a privacy request relating to Customer Data in the Greenlinq application, you should typically contact your organization first. Greenlinq may assist customers in responding to such requests where required by law or contract.
Children's Privacy
The Services are intended for business use and are not directed to children. Greenlinq does not knowingly collect personal information directly from children in a manner requiring parental notice or consent under applicable law.
Changes to This Privacy Policy
Greenlinq may update this Privacy Policy from time to time. Greenlinq will post the updated version with a revised effective or last updated date. Material changes may also be communicated through the Services, by email, or through other reasonable means where appropriate.
Contact Greenlinq
Questions about this Privacy Policy or Greenlinq's privacy practices may be submitted through:
- Greenlinq, Inc.
- New Jersey, USA
- privacy@greenlinq.ai
- your Greenlinq account representative
- any privacy or support contact method Greenlinq provides in your contract, order form, or direct communications