Capture the finding
Organize inspections, line checks, and reported concerns in structured records linked to the relevant product or material.
QUALITY MANAGEMENT
Put the issue in context.
Make the next review clear.
Bring inspections, quality issues, supplier evidence, and follow-up actions together. Connect the finding to the product requirements and documents your team needs to decide what happens next.
FROM A FINDING TO A FOLLOW-UP
Keep the evidence with the issue.
Give quality, product, and supplier teams a shared starting point for investigating a concern and reviewing the response.
Review the evidence
Keep COAs, measurement sheets, procedures, and supporting documents available alongside the applicable specification.
Coordinate the response
Assign follow-up work and keep the responsible people, review state, and supporting information together.
EXPLORE A CONNECTED QUALITY RECORD
A measurement. A requirement. A next step.
Review an incoming-material issue, inspect its supporting evidence, and prepare a sample owner review request. This configured example keeps the issue open while follow-up work is pending.
Seal-width variation · Incoming pouches
QA-218 · NonconformanceREPORTED ISSUE
Open · Awaiting reviewOne recorded seal measurement needs attention.
Incoming inspection identified a narrow seal on one pouch sample. Review the linked requirement, evidence, and affected lot together.
- Quality type
- Nonconformance
- Product
- PKG-218 · Barrier pouch
- Supplier
- SUP-032 · Northstar Packaging
- Affected lot
- LOT-0628
- Assigned owner
- Alex Morgan · Quality
- Containment
- Verification pending
Recorded inspection results
Seal width · Specification rev 04| Sample | Requirement | Measured | Comparison |
|---|---|---|---|
| 01 | 4.5–5.5 mm | 4.8 mm | Within range |
| 02 | 4.5–5.5 mm | 4.2 mm | Outside range |
| 03 | 4.5–5.5 mm | 4.7 mm | Within range |
Three illustrative sample readings. Range comparison is separate from inspection acceptance or lot release.
Focus the next quality review.
1 of 3 recorded samples is outside the requirement
Sample 02: 4.2 mm. The linked specification allows 4.5–5.5 mm. Review the measurement and sampling basis before deciding the lot disposition.
Two follow-up actions are pending
Containment verification and the supplier response remain outstanding. The assigned owner has not yet received a review request in this example.
What needs review before we can close this quality issue?
LINQ Assist
QA-218 remains open. Sample 02 measures 4.2 mm against the linked 4.5–5.5 mm seal-width requirement. The containment check and supplier response are still pending. These three recorded samples do not establish acceptance of the full lot.
- Check the product requirement
Compare the recorded readings with PKG-218 revision 04 and confirm the applicable measurement method and sampling plan.
- Follow the assigned actions
Alex Morgan owns this issue. Confirm containment and review the supplier’s response before the responsible team records a disposition.
- Keep evidence and closure distinct
A supplier COA is attached, but it does not explain the observed seal-width variation. Cause, corrective action, and effectiveness evidence still need review.
QA-218 · Nonconformance
ILLUSTRATIVE SOURCE DETAILS
- Status
- Open
- Lot
- LOT-0628
- Owner
- Alex Morgan · Quality
- Owner review
- Not yet requested
- Review note
- Not provided
PKG-218 · Product specification
ILLUSTRATIVE SOURCE DETAILS
- Revision
- 04
- Seal width
- 4.5–5.5 mm
- Recorded samples
- 01: 4.8 mm; 02: 4.2 mm; 03: 4.7 mm
Supporting evidence and actions
ILLUSTRATIVE SOURCE DETAILS
- Supplier COA
- Attached · Review required
- Measurement sheet
- Three sample readings recorded
- Containment check
- Pending · Alex Morgan
- Supplier response
- Pending · Jamie Lee
CONFIGURE THE PROCESS AROUND YOUR TEAM
Quality work takes more than one form.
Use connected records and workflows to organize the quality processes you need. Agree the fields, evidence, responsibilities, and approval steps during implementation.
Inspections & line checks
Replace scattered check sheets with structured QA information, linked requirements, and recorded observations.
Complaints & corrective actions
Support nonconformance reports (NCR), supplier corrective action requests (SCAR), corrective and preventive actions (CAPA), and preventive action requests (PAR) with connected follow-up records.
QA document organization
Bring procedures, COAs, and review evidence together for audit preparation and day-to-day investigations.
INSIGHTS & LINQ ASSIST
Find the gap.
Investigate the context.
Use Insights to focus attention on configured findings. Ask LINQ Assist to explore a quality issue alongside its product requirements and evidence, then review the proposed next step with the responsible team.
Data completeness and AI analysis support the review. Product acceptance, root-cause conclusions, and closure remain decisions for your quality process.
Explore Insights & AIA LITTLE MORE CONTEXT
Questions,
connected.
How does Quality Management relate to specifications?
The quality record captures the issue and follow-up work. Linked specifications provide the requirements being reviewed, while documents hold the supporting evidence. Keep their revisions and responsibilities visible together.
Can we use our existing QA forms and processes?
Bring representative inspection sheets, complaints, corrective-action forms, and procedures to the demo. We will review how their fields, relationships, evidence, and workflow requirements could be configured.
How are Certificates of Analysis handled?
Keep COAs connected to the relevant quality and product context so reviewers can check lot identity, scope, and reported values. Any extraction, comparison, alerting, or external-system connection should be confirmed against your documents and implementation scope.
Does a score or AI answer approve a product?
No. Configured completeness and data-quality measures describe record information. AI can help investigate sources and identify gaps; it does not establish product conformity, certification, or approval.
Does a review request close the issue?
No. In this example the request leaves the quality record open and its actions pending. Define the evidence, disposition, approvals, and effectiveness checks required for closure in your own workflow.
What should we bring to a demo?
Bring one quality issue, its product specification, inspection or complaint record, supporting documents, and the steps your team follows through investigation and closure.
MAKE THE NEXT REVIEW SPECIFIC
Bring a quality issue.
Explore the connected response.
Review your records, evidence, responsibilities, and workflow requirements in a Greenlinq demo.
Request a demo